Help Centre.  

HIYEND Guidelines

HIYEND is a community marketplace where people around the world connect to buy and sell unique goods.  

HIYEND Shops are Independent Businesses

Anyone over the age of 18 can open a shop on HIYEND. Younger shop owners may be allowed in certain circumstances.  

HIYEND shops have their own policies, payment methods, and shipping and fulfillment methods. Shops on HIYEND must meet HIYEND's standards of customer service and honor their shop's policies. In the unlikely event that a transaction does not go as planned, the buyer and seller should work together to reach a resolution. If they can't reach a resolution, they can use HIYEND's case system

Honesty is important to HIYEND and our community. We ask that shop owners represent themselves, their business, and their items accurately.  

Learn more about buying and selling on HIYEND in our Seller GuidelinesBuyer Guidelines, and Community Guidelines

HIYEND's Trust and Safety team may reach out to shops in violation of these guidelines. While we prefer to help you bring your shop into compliance with our rules, HIYEND may close shops that do not comply. 

We reserve the right to remove listings that aren't in the letter or spirit of HIYEND's guidelines. Learn more about HIYEND's mission and values.